Confidentiality and Data Protection Policy Find out how we ensure confidentiality of sensitive information that we obtain as part of our work. 10 April 2020 Report
Enter and View Policy Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out. 10 April 2020 Report
Health and Safety Policy Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers. 10 April 2020 Report
Equality, Diversity and Human Rights Policy Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation. 10 April 2020 Report
Complaints Policy Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved. 10 April 2020 Report