1. Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
  2. News -

    NHS Blood and Transplant has launched its first national campaign for people to donate plasma for medicines, including at its plasma donor centres in Croydon, Stratford and Twickenham.
  3. Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
  4. Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.
  5. Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.
  6. Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.
  7. Report -

    Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.
  8. Report -

    Report on hospital experiences of people from different ethnic groups.
  9. Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in October 2021.
  10. Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.
  11. Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
  12. News -

    People aged 56 and over 60 year olds are encouraged to participate in bowel screening as part of the National Age Extension Campaign for bowel screening.
  13. News -

    People with little or no English struggle at all points of their healthcare journey. Healthwatch England's new research shines a light on barriers and delays to care they often experience and calls for equal access for all.
  14. Blog -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.
  15. Blog -

    Using patient feedback from all Healthwatches in England including Healthwatch Hammersmith and Fulham, Healthwatch England has shared with Government the issues that should be included in the objectives for the NHS for the year ahead. Read the recommendations.
  16. News -

    New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs.
  17. News -

    From today, 42 statutory integrated care systems (ICSs) will bring together GPs, hospitals, local authorities, and other partners to plan and deliver health and care services in their area.
  18. Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.
  19. News -

    Become a patient safety partner for Imperial College Healthcare NHS Trust.
  20. Report -

    Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.
  21. Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in March 2022.
  22. Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.
  23. News -

    North West London NHS to contact parents to offer children aged 1-9 a polio vaccine booster.
  24. Report -

    Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.
  25. Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.
  26. News -

    Complete our feedback survey sharing your experiences with the London Ambulance Service in the past 12 months. The survey opens on Thursday 1st December and closes on Wednesday 11th January at 12pm. All entrants will have the chance to win a £50 One4all voucher.
  27. News -

    The proposal to bring together most routine inpatient orthopaedic surgery in North West London in a new centre of excellence at Central Middlesex Hospital was approved on Tuesday the 21st of March by NHS North West London.
  28. Report -

    London Ambulance Service commissioned Healthwatch organisations across London to undertake engagement activities to collect feedback that will contribute to the development of their new strategy. Here you can read the findings from the feedback collected by Healthwatch Hammersmith & Fulham.
  29. Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.
  30. News -

    The NHS is in the process of creating a new health and care strategy for the eight
    boroughs of North West London, including Hammersmith and Fulham, and they want input from residents regarding the plan so far and what is important to the local communities. Share your views and be in for the chance of winning a £100 voucher!
  31. News -

    Upon a recent inspection by the Care Quality Commission (CQC)*, maternity services at Queen Charlotte’s and Chelsea Hospital has maintained its “outstanding” status.
  32. Blog -

    Healthwatch Hammersmith and Fulham has just launched a new questionnaire to find out how the ongoing rise in the cost of living is impacting local people’s access to health and social care in Hammersmith and Fulham, and the effect this has on their health and wellbeing. We want to know how people in all areas of the borough are affected, and to help ensure rising costs are not a barrier to healthcare.

    Complete our questionnaire for a chance to win a £25 voucher!
  33. News -

    Please note: A Consultants' strike is taking place from 7am on Thursday 24 August, until 7am on Saturday 26 August. Some health services might be affected. Contact us or NHS for support.
  34. Blog -

    Healthwatch Hammersmith and Fulham has extended the deadline of its cost of living and health survey to Sunday 19 November, 5pm. This is to hear from more young people aged 18-24 as this is an important cohort that we have not heard enough from so far.
  35. Blog -

    NHS England has today announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.