1. The Accessible Information Standard – what you can expect from services

    Advice and Information -

    The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.

  2. Black, Asian and Minority Ethnic Patient Experience Report - Hospitals

    Report -

    Report on hospital experiences of people from different ethnic groups.

  3. Patient Experiences by Ethnicity - GP Practices

    Report -

    Report on experiences of GP services by different ethnic groups.

  4. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    People with little or no English struggle at all points of their healthcare journey. Healthwatch England's new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  5. Integrated Care Systems come into force today

    News -

    From today, 42 statutory integrated care systems (ICSs) will bring together GPs, hospitals, local authorities, and other partners to plan and deliver health and care services in their area.

  6. From New York City to Hammersmith and Fulham: Melissa reflects on her 6 week internship at Healthwatch H&F

    Blog -

    Find out about Melissa Cohen's experience of working with Healthwatch Hammersmith and Fulham during her 6-week internship this summer!

  7. The Accessible Information Standard - What you can expect from services

    Advice and Information -

    A year ago the Accessible Information Standard came into force. It requires any organisation providing NHS or social care to communicate in a way that everybody can understand. Here's a reminder of what you should expect.