Enter & View Report - Charing Cross Hospital Discharge Lounge

Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in October 2021.

Background

Part of the local Healthwatch programme is to undertake ‘Enter and View’ visits. As part of our Enter and View programme, we conducted two visits to the Charing Cross Hospital Discharge Lounge on the 11th and 14th October 2021 where we observed the service delivery and spoke with patients and staff members.

Based on the observations and feedback, we have highlighted good practice and produced a set of recommendations. 

Downloads

If you need this document in a different format, please email info@healthwatchhf.co.uk or call 0203 886 0386.

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Enter & View Report - Charing Cross Hospital Discharge Lounge

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