The Experience of Health, Care and Community Services, 01.01.26 - 31.03.26

Report - 8 April 2026

This quarterly report is based on the experience of 731 people.
Overall satisfaction is 84% positive up 6% from last quarter.

Satisfaction for Information, Involvement and Support remains unchanged this quarter standing at 82% positive.

Satisfaction on Quality and Empathy is unchanged at 91% positive.

Satisfaction regarding Access to Services is up 15% at 69% positive.

GP satisfaction is at 76% positive compared to 95% positive for dentists and 50% positive (down 21%) for the local hospitals (Charing Cross, Hammersmith, Queen Charlotte).

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The Experience of Health, Care and Community Services, 01.01.26 - 31.03.26
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The Experience of Hospital Services, 01.04.25 - 31.03.26

This annual report is based on the experience of 1.324 people.

Overall satisfaction is 72% positive. For Charing Cross Hospital it's 67% positive, Hammersmith Hospital is 77% positive and for Queen Charlotte Hospital, satisfaction is 72%.
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