1. Healthwatch Hammersmith & Fulham Annual Report 2020-21

    Report -

    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  2. Temporary Relocation of Some Western Eye Services for Essential Fire Safety Improvements

    News -

    Following an expert review of fire safety at the vacant Samaritan Hospital, which is adjacent to the Western Eye Hospital, Imperial College Healthcare have taken the precaution of relocating some services from the Western Eye Hospital while a more detailed investigation and remedial work takes place.

  3. Imperial College Healthcare NHS Trust: Proposed change to specialist infectious diseases inpatient care

    News -

    Patients, carers, service user groups, and other stakeholders are being asked for their views on the proposal to move Imperial College Healthcare NHS Trust’s specialist infectious diseases inpatients service.

  4. GDPR Policy

    Report -

    Find out more about how we collect, process and store data.

  5. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  6. Equality, Diversity and Human Rights Policy

    Report -

    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  7. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  8. Enter and View Policy

    Report -

    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  9. Confidentiality and Data Protection Policy

    Report -

    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  10. Safeguarding Policy

    Report -

    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.