1. GDPR Policy

    Report -

    Find out more about how we collect, process and store data.

  2. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  3. Equality, Diversity and Human Rights Policy

    Report -

    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  4. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  5. Enter and View Policy

    Report -

    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  6. Confidentiality and Data Protection Policy

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    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  7. Safeguarding Policy

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    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

  8. Someone I love has died - where can I find support

    Advice and Information -

    Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

  9. What do the new government guidelines mean for COVID-19 testing?

    Advice and Information -

    COVID-19 testing rules have now changed across England. Find out the latest information on where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.

  10. Covid Vaccine Update

    News -

    Read the latest update on Covid-19 vaccine to find out who is eligible for the Spring Booster dose.

  11. What is Long Covid?

    Advice and Information -

    Confused about Long Covid? Find out the common symptoms and when to get support.

  12. Support and treatment for Long Covid

    Advice and Information -

    It’s easy to feel isolated and alone when struggling with Long Covid, but we are here to help to you find the support and treatment you need.

  13. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  14. NHS to roll out Covid booster programme ahead of winter

    News -

    NHS to offer a booster jab that targets the original strain as well as the Omicron variant.