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Advice and Information

Woman walking with a stick across a courtyard

What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
7 October 2021
Elderly gentleman standing in front of a Healthwatch banner

What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Man standing infront of an ambulance

What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Three people sat waiting in a pharmacy

How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
18 August 2021
Young women sitting in bay window looking out on on the world

How to look after your mental health while self-isolating with COVID-19

The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
11 August 2021
Woman talking on the phone

GP Data for planning and research collection: what you need to know

The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.
2 August 2021
Dentist with a patient

How to get an NHS dentist appointment during COVID-19

Routine dental care has had to change because of COVID-19, with many people struggling to access NHS services. Here’s some information on how to access an NHS dentist now COVID-19 restrictions are eased.
16 July 2021
Two older ladies smiling and chatting

COVID-19: What you need to know when visiting a care home

Take a look at what the guidance around visiting your loved ones in care homes means in practice.
31 May 2021
Woman holding a mobile phone for an elderly woman

How should social care support you?

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
19 May 2021
Woman at the back of an ambulance

Getting the most out of the virtual health and care experience

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Healthwatch staff member standing outside

What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
A mother with her son and daughter in a park

Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020

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