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Advice and Information

Young man with learning disabilities smiling at an older man

What support can I get as a carer?

Many people who provide unpaid care are unaware of their rights. Find out more about the help and support you are entitled to.
5 April 2022
Two people walking outside A&E

What medical support are you entitled to if you’re new to the UK?

For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.
30 March 2022
Woman washing hands

What do the new government guidelines mean for COVID-19 testing?

COVID-19 testing rules have now changed across England. Find out the latest information on where to go to get tested, which test is most suitable for you, and what to do if you get a positive COVID-19 test result.
25 February 2022
Woman in hospital smiling at the camera with a man pushing a woman in a wheelchair in the background

What can you expect when you’re discharged from hospital?

The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.
24 January 2022
Person laughing

The Accessible Information Standard – what you can expect from services

The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.
18 January 2022
Young girl looking at her phone

Where to go for support when you have an eating disorder

Eating disorders are complex mental illnesses that anyone can develop, regardless of age, income and ethnicity. Take a look at some of the common signs of eating disorders and where to go for support if you need help.
10 January 2022
Teenage girl sitting in a cafe looking at her phone.

Advice for University Students on COVID-19

Read on to find out resources for university students on how to stay safe during Covid-19.
26 October 2021
Woman walking with a stick across a courtyard

What is adult social care?

Do you or a loved one need help with social care? Read the article below and find out answers to key questions about who can access adult social care and how to pay for it.
7 October 2021
Elderly gentleman standing in front of a Healthwatch banner

What to expect when waiting for care

Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.
6 September 2021
Man standing infront of an ambulance

What should I expect after being referred for mental health support?

Your mental wellness is as important as your physical health but seeking help can be daunting. Here's what to expect when you seek support for your mental health.
2 September 2021
Three people sat waiting in a pharmacy

How can your pharmacy help you?

Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.
18 August 2021
Young women sitting in bay window looking out on on the world

How to look after your mental health while self-isolating with COVID-19

The current coronavirus (COVID-19) pandemic may cause you to feel worried, anxious, or scared. Read our tips to looking after your wellbeing when self-isolating.
11 August 2021

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