Our work deliverables are designed to improve outcomes that can be utilised to drive influence and ultimately widen our impact. We act as an independent trusted body for local people to share their experiences and continue to raise the profile of patient voice through our findings and feed into the conversations that result in change. We publish public facing reports with clear, meaningful recommendations, which are vital to achieving impact for Healthwatch. Throughout the duration of the YVHSC contract, we have remained committed to making meaningful contributions by aligning our work with the borough's priorities, ensuring our efforts are purposefully designed to benefit the local community.