1. Hammersmith & Fulham Dentists User Satisfaction Report 2020-2021 Quarter 2 & Quarter 3

    Report -

    Read the report on patient feedback of dental services that was collected between July and December 2020 and the key findings emerging from the data.

  2. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    People with little or no English struggle at all points of their healthcare journey. Healthwatch England's new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  3. Lack of NHS dental appointments widens health inequalities

    News -

    A new survey of public attitudes to NHS dentistry shows that half of the adults in England find dental charges unfair amid escalating living costs. Healthwatch England warned decision-makers that NHS dentistry is in desperate need of reform.

  4. Patient Experience Report 2022-2023 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.

  5. NHS North West London Health and Care Strategy: Residents' Forum

    News -

    The NHS is in the process of creating a new health and care strategy for the eight
    boroughs of North West London, including Hammersmith and Fulham, and they want input from residents regarding the plan so far and what is important to the local communities. Share your views and be in for the chance of winning a £100 voucher!

  6. Consultant Doctors Strike (24-26 August)

    News -

    Please note: A Consultants' strike is taking place from 7am on Thursday 24 August, until 7am on Saturday 26 August. Some health services might be affected. Contact us or NHS for support.

  7. GDPR Policy

    Report -

    Find out more about how we collect, process and store data.

  8. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  9. Equality, Diversity and Human Rights Policy

    Report -

    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  10. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  11. Enter and View Policy

    Report -

    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  12. Confidentiality and Data Protection Policy

    Report -

    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  13. Safeguarding Policy

    Report -

    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

  14. Have your say on your Healthwatch

    News -

    We're asking residents across H&F to take a few minutes to tell us what health and social care issues matter most to you.