1. Patient Experience Report 2020-2021 Quarter 3

    Report -

    Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.

  2. Access Over the Course of the Pandemic - Community Engagement Report

    Report -

    Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.

  3. Healthwatch Hammersmith & Fulham Annual Report 2020-21

    Report -

    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  4. Patient Experience Report 2020-2021 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.

  5. Patient Experience Report 2021-2022 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.

  6. Patient Experience Report 2021-2022 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.

  7. GP Patient Experience Annual Report

    Report -

    Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.

  8. Patient Feedback on Online Consultations

    Report -

    This infographic summarises patient feedback on online consultations.

  9. Enter & View Report - Canberra Old Oak Surgery

    Report -

    Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.

  10. Enter & View Report - The New Surgery

    Report -

    Report on our Enter & View visit to The New Surgery in September 2021.

  11. What to expect when waiting for care

    Advice and Information -

    Waiting for planned medical care or surgery can be a frustrating time. That’s why it’s so important that while you wait, you get regular, clear and accessible updates so that you can plan your next steps.

  12. Plasma Donors Needed in London - Lack of Awareness After 23 Year Gap

    News -

    NHS Blood and Transplant has launched its first national campaign for people to donate plasma for medicines, including at its plasma donor centres in Croydon, Stratford and Twickenham.