1. How should social care support you?

    Advice and Information -

    People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.

  2. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  3. Cost of Living Crisis - Find what help is available

    Advice and Information -

    Read here what help is available for residents in H&F who are struggling with the increase in cost of living.

  4. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.

  5. Share your experiences of how cost of living crisis is impacting on your health

    Blog -

    Healthwatch Hammersmith and Fulham has just launched a new questionnaire to find out how the ongoing rise in the cost of living is impacting local people’s access to health and social care in Hammersmith and Fulham, and the effect this has on their health and wellbeing. We want to know how people in all areas of the borough are affected, and to help ensure rising costs are not a barrier to healthcare.

    Complete our questionnaire for a chance to win a £25 voucher!

  6. DEADLINE EXTENDED! Share your experiences of how the cost of living crisis is affecting your health

    Blog -

    Healthwatch Hammersmith and Fulham has extended the deadline of its cost of living and health survey to Sunday 19 November, 5pm. This is to hear from more young people aged 18-24 as this is an important cohort that we have not heard enough from so far.

  7. GDPR Policy

    Report -

    Find out more about how we collect, process and store data.

  8. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  9. Equality, Diversity and Human Rights Policy

    Report -

    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  10. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  11. Enter and View Policy

    Report -

    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  12. Confidentiality and Data Protection Policy

    Report -

    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  13. Safeguarding Policy

    Report -

    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

  14. Have your say on your Healthwatch

    News -

    We're asking residents across H&F to take a few minutes to tell us what health and social care issues matter most to you.