Advice and Information -
Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.Advice and Information -
Did you know that pharmacies provide advice and information on minor illnesses and ailments? Take a look at how they can help you.Report -
Read the report on patient feedback of pharmacies that was collected between October and December 2020 and the key findings emerging from the data.Advice and Information -
For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.Report -
Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.Report -
We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.Report -
Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.Advice and Information -
What is dandruff and how can it be treated? Our Engagement and Projects Officer, Chloe, explores.Report -
We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.Advice and Information -
If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.Advice and Information -
The Accessible Information Standard is mandatory for all organisations that provide National Health Service (NHS) or adult social care. Here’s some key information about the accessible communications you should expect from services.Advice and Information -
The NHS is making some changes to how it collects and uses patient data. To make sure you're clued up, read some frequently asked questions about the upcoming GP Data for planning and research collection below.Report -
Find out more about how we collect, process and store data.Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.Report -
Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.Report -
Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.Report -
Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.Report -
Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.Report -
Find out about our policy of Safeguarding of Children and of Vulnerable Adults.