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Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback we collected between July and September 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback of dental services that was collected between July and December 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback of pharmacies that was collected between October and December 2020 and the key findings emerging from the data.Report -
Read our report on local people's attitudes and experiences of the Covid-19 vaccine across the period from December 2020 to March 2021.Report -
Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.Report -
Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.Report -
Read the report on our 'virtual visit' to the local IAPT (Improving Access to Psychological Therapies) service, Back on Track.Report -
Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.Report -
Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.Report -
This infographic summarises patient feedback on online consultations.Report -
In-depth research report on how young people feel the pandemic has affected their mental health and how the local help and support services could be improved.Report -
Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.Report -
Report on our Enter & View visit to The New Surgery in September 2021.Report -
Find out more about how we collect, process and store data.Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.Report -
Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.Report -
Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.Report -
Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.Report -
Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.Report -
Find out about our policy of Safeguarding of Children and of Vulnerable Adults.