1. Patient Experience Report 2020-2021 Quarter 3

    Report -

    Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.

  2. Hammersmith & Fulham Dentists User Satisfaction Report 2020-2021 Quarter 2 & Quarter 3

    Report -

    Read the report on patient feedback of dental services that was collected between July and December 2020 and the key findings emerging from the data.

  3. Hammersmith & Fulham Pharmacies User Satisfaction Report Quarter 3 2020-2021

    Report -

    Read the report on patient feedback of pharmacies that was collected between October and December 2020 and the key findings emerging from the data.

  4. COVID-19 Vaccine Attitudes and Experiences

    Report -

    Read our report on local people's attitudes and experiences of the Covid-19 vaccine across the period from December 2020 to March 2021.

  5. Access Over the Course of the Pandemic - Community Engagement Report

    Report -

    Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.

  6. Healthwatch Hammersmith & Fulham Annual Report 2020-21

    Report -

    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  7. Enter & View Virtual Visit - Back on Track IAPT Service

    Report -

    Read the report on our 'virtual visit' to the local IAPT (Improving Access to Psychological Therapies) service, Back on Track.

  8. Patient Experience Report 2020-2021 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.

  9. Patient Experience Report 2021-2022 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.

  10. Patient Experience Report 2021-2022 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.

  11. GP Patient Experience Annual Report

    Report -

    Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.

  12. Patient Feedback on Online Consultations

    Report -

    This infographic summarises patient feedback on online consultations.

  13. Young People's Mental Health During the Covid-19 Pandemic

    Report -

    In-depth research report on how young people feel the pandemic has affected their mental health and how the local help and support services could be improved.

  14. Enter & View Report - Canberra Old Oak Surgery

    Report -

    Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.

  15. Enter & View Report - The New Surgery

    Report -

    Report on our Enter & View visit to The New Surgery in September 2021.

  16. London Ambulance Service Strategy - Feedback from Engagement Activities

    Report -

    London Ambulance Service commissioned Healthwatch organisations across London to undertake engagement activities to collect feedback that will contribute to the development of their new strategy. Here you can read the findings from the feedback collected by Healthwatch Hammersmith & Fulham.

  17. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.