1. Enter & View Virtual Visit - Back on Track IAPT Service

    Report -

    Read the report on our 'virtual visit' to the local IAPT (Improving Access to Psychological Therapies) service, Back on Track.

  2. Young People's Mental Health During the Covid-19 Pandemic

    Report -

    In-depth research report on how young people feel the pandemic has affected their mental health and how the local help and support services could be improved.

  3. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    People with little or no English struggle at all points of their healthcare journey. Healthwatch England's new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  4. Integrated Care Systems come into force today

    News -

    From today, 42 statutory integrated care systems (ICSs) will bring together GPs, hospitals, local authorities, and other partners to plan and deliver health and care services in their area.

  5. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  6. We have launched our Mental Health Patient Experience Survey

    News -

    This is your chance to help improve mental health services in West London by sharing your experience of using a mental health service.

  7. Share your feedback about Social Prescribing

    News -

    Healthwatch Hammersmith and Fulham has launched a new survey to find out the experiences of local residents that have recently used the social prescribing service in the borough. Please take a few minutes to share your story with us.

    The survey closes on Friday 31st March at 12pm.

  8. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.

  9. NHS North West London Health and Care Strategy: Residents' Forum

    News -

    The NHS is in the process of creating a new health and care strategy for the eight
    boroughs of North West London, including Hammersmith and Fulham, and they want input from residents regarding the plan so far and what is important to the local communities. Share your views and be in for the chance of winning a £100 voucher!

  10. GDPR Policy

    Report -

    Find out more about how we collect, process and store data.

  11. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  12. Equality, Diversity and Human Rights Policy

    Report -

    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  13. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  14. Enter and View Policy

    Report -

    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  15. Confidentiality and Data Protection Policy

    Report -

    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  16. Safeguarding Policy

    Report -

    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

  17. Have your say on your Healthwatch

    News -

    We're asking residents across H&F to take a few minutes to tell us what health and social care issues matter most to you.