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Magnifying Glass

Enter and View Policy

Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.
10 April 2020
Report
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Health and Safety Policy

Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.
10 April 2020
Report
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Equality, Diversity and Human Rights Policy

Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.
10 April 2020
Report
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Complaints Policy

Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.
10 April 2020
Report
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GDPR Policy

Find out more about how we collect, process and store data.
10 April 2020
Report
A mother with her son and daughter in a park

Someone I love has died - where can I find support

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.
24 March 2020
Advice and Information
Woman sitting on a picnic blanket with her baby

Where can I go for support for my mental health as a parent?

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.
17 October 2019
Advice and Information
Two women walking next to an ambulance

Do you need help travelling to NHS services?

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.
26 September 2019
Advice and Information
Dental tools

What should you expect when it comes to care for your teeth?

Four questions staff should ask you or a loved one about your oral health if you’re a care home resident, according to the National Institute for Health and Care Excellence quick guide.
24 July 2019
Advice and Information
A man and a woman standing looking at the camera

Registering with your GP: understanding your rights

People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.
1 April 2019
Advice and Information
Three Healthwatch staff members standing outside a hospital

Where can I go to get help for my health out of hours?

Health issues unfortunately don't leave us alone at the weekend and people are often in need of medical assistance out of hours. Using NHS guidelines, we have provided some advice and information on where you can go for help when your GP is closed.
24 December 2018
Advice and Information
Two women stood in a courtyard with their arms round each other

What should you expect from home care services?

Five things you should expect from home care, domiciliary care or help in the home.
29 August 2017
Advice and Information

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