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News and reports

Woman holding a mobile phone for an elderly woman

How should social care support you?

People have told us they want to feel listened to and involved in decisions about their social care. Here are six things you should expect from care services, according to new guidelines.
19 May 2021
Advice and Information
Magnifying Glass

COVID-19 Vaccine Attitudes and Experiences

Read our report on local people's attitudes and experiences of the Covid-19 vaccine across the period from December 2020 to March 2021.
16 April 2021
Report
Magnifying Glass

Access Over the Course of the Pandemic - Community Engagement Report

Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.
30 March 2021
Report
Magnifying Glass

Patient Experience Report 2020-2021 Quarter 3

Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.
15 January 2021
Report
Magnifying Glass

Hammersmith & Fulham Pharmacies User Satisfaction Report Quarter 3 2020-2021

Read the report on patient feedback of pharmacies that was collected between October and December 2020 and the key findings emerging from the data.
8 January 2021
Report
Magnifying Glass

Hammersmith & Fulham Dentists User Satisfaction Report 2020-2021 Quarter 2 & Quarter 3

Read the report on patient feedback of dental services that was collected between July and December 2020 and the key findings emerging from the data.
8 January 2021
Report
Magnifying Glass

Patient Experience Report 2020-2021 Quarter 2

Read the report on patient feedback we collected between July and September 2020 and the key findings emerging from the data.
9 October 2020
Report
Woman at the back of an ambulance

Getting the most out of the virtual health and care experience

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.
28 July 2020
Advice and Information
Magnifying Glass

Patient Experience Report 2020-2021 Quarter 1

Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.
10 July 2020
Report
Healthwatch staff member standing outside

What is domestic abuse and how can I get support?

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.
4 May 2020
Advice and Information
Magnifying Glass

Safeguarding Policy

Find out about our policy of Safeguarding of Children and of Vulnerable Adults.
10 April 2020
Report
Magnifying Glass

Confidentiality and Data Protection Policy

Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.
10 April 2020
Report

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