News and reports

With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.

If you are experiencing or feel at risk of domestic abuse, or are worried about someone who might be, find out where you can go for advice and help.

Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

Find out more about how we collect, process and store data.

Take a look at our advice article on the organisations and groups that can support you if you’re grieving.

We've pulled together a number of services for parents in need of support for their mental health. Read more to find out where you can go to get the help you need.

Find out what support is available to help you when travelling to your GP, hospital or other NHS services.