1. Patient Experience Report 2020-2021 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.

  2. Patient Experience Report 2021-2022 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.

  3. Patient Experience Report 2021-2022 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.

  4. Patient Experience Report 2021-2022 Quarter 3

    Report -

    Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.

  5. Black, Asian and Minority Ethnic Patient Experience Report - Hospitals

    Report -

    Report on hospital experiences of people from different ethnic groups.

  6. Enter & View Report - Charing Cross Hospital Discharge Lounge

    Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in October 2021.

  7. British public satisfaction with the NHS lowest in 25 years – Healthwatch England's response

    Blog -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  8. Healthwatch England's advice to Government on the NHS objectives for 2022-23

    Blog -

    Using patient feedback from all Healthwatches in England including Healthwatch Hammersmith and Fulham, Healthwatch England has shared with Government the issues that should be included in the objectives for the NHS for the year ahead. Read the recommendations.

  9. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  10. Patient Experience Report 2021-2022 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.

  11. Enter & View Report - Charing Cross Hospital Discharge Lounge

    Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in March 2022.

  12. Patient Experience Report 2022-2023 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.

  13. Patient Experience Report 2022-2023 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.

  14. London Ambulance Service Strategy - Feedback from Engagement Activities

    Report -

    London Ambulance Service commissioned Healthwatch organisations across London to undertake engagement activities to collect feedback that will contribute to the development of their new strategy. Here you can read the findings from the feedback collected by Healthwatch Hammersmith & Fulham.

  15. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.

  16. Share your experiences of how cost of living crisis is impacting on your health

    Blog -

    Healthwatch Hammersmith and Fulham has just launched a new questionnaire to find out how the ongoing rise in the cost of living is impacting local people’s access to health and social care in Hammersmith and Fulham, and the effect this has on their health and wellbeing. We want to know how people in all areas of the borough are affected, and to help ensure rising costs are not a barrier to healthcare.

    Complete our questionnaire for a chance to win a £25 voucher!

  17. DEADLINE EXTENDED! Share your experiences of how the cost of living crisis is affecting your health

    Blog -

    Healthwatch Hammersmith and Fulham has extended the deadline of its cost of living and health survey to Sunday 19 November, 5pm. This is to hear from more young people aged 18-24 as this is an important cohort that we have not heard enough from so far.

  18. NHS to roll out ‘Martha’s Rule’

    Blog -

    NHS England has today announced the rollout of ‘Martha’s Rule’ in hospitals across England from April, enabling patients and families to seek an urgent review if their condition deteriorates.