1. GDPR Policy

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    Find out more about how we collect, process and store data.

  2. Complaints Policy

    Report -

    Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.

  3. Equality, Diversity and Human Rights Policy

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    Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.

  4. Health and Safety Policy

    Report -

    Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.

  5. Enter and View Policy

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    Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.

  6. Confidentiality and Data Protection Policy

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    Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.

  7. Safeguarding Policy

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    Find out about our policy of Safeguarding of Children and of Vulnerable Adults.

  8. Have your say on your Healthwatch

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    We're asking residents across H&F to take a few minutes to tell us what health and social care issues matter most to you.

  9. COVID-19 Vaccine Attitudes and Experiences

    Report -

    Read our report on local people's attitudes and experiences of the Covid-19 vaccine across the period from December 2020 to March 2021.

  10. Access Over the Course of the Pandemic - Community Engagement Report

    Report -

    Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.

  11. Healthwatch Hammersmith & Fulham Annual Report 2020-21

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    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  12. Covid Vaccine Update

    News -

    Read the latest update on Covid-19 vaccine to find out who is eligible for the Spring Booster dose.

  13. Boost Your Immunity This Winter

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    Read on to find out how you can keep yourself and your loved ones safe during this winter.

  14. England’s top midwife is urging expectant mums to get the COVID-19 vaccine

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    England’s top midwife is urging expectant mums to get the COVID-19 vaccine after data shows the overwhelming majority of pregnant women hospitalised with the virus have not had a jab.

  15. NHS Invites 16 and 17 year olds For Life-Saving Covid Jab

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    Thousands of young people can now book in for their life-saving Covid jab.

  16. COVID-19 UPDATE: Some children aged 12-17 to be offered the Pfizer vaccine

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    The government has announced plans to vaccinate certain groups of children and young people aged 12-17 following the advice given by The Joint Committee on Vaccination and Immunisation (JCVI).

  17. Healthwatch H&F Annual Report 2021-22

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    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  18. NHS to roll out Covid booster programme ahead of winter

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    NHS to offer a booster jab that targets the original strain as well as the Omicron variant.

  19. Healthwatch H&F Annual Report 2022-23

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    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.

  20. Spring COVID-19 Vaccination Programme Launched This Week

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    From 22 April until 30 June 2024, the seasonal COVID-19 booster will be available, free, for those who are at greatest risk of becoming seriously ill from the virus.

  21. Healthwatch H&F marks World Immunisation Week 2024 with community outreach event

    News -

    Healthwatch H&F is marking World Immunisation Week with a community outreach event to provide residents with more information about vaccines and give children the opportunity to get their MMR vaccines if required.