1. Patient Experience Report 2020-2021 Quarter 1

    Report -

    Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.

  2. Patient Experience Report 2020-2021 Quarter 2

    Report -

    Read the report on patient feedback we collected between July and September 2020 and the key findings emerging from the data.

  3. Patient Experience Report 2020-2021 Quarter 3

    Report -

    Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.

  4. Access Over the Course of the Pandemic - Community Engagement Report

    Report -

    Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.

  5. Healthwatch Hammersmith & Fulham Annual Report 2020-21

    Report -

    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  6. Patient Experience Report 2020-2021 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.

  7. Patient Experience Report 2021-2022 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.

  8. Patient Experience Report 2021-2022 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.

  9. Patient Experience Report 2021-2022 Quarter 3

    Report -

    Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.

  10. Patient Experiences by Ethnicity - GP Practices

    Report -

    Report on experiences of GP services by different ethnic groups.

  11. Patient Experience: A Two-year Comparative Analysis of GP Surgeries

    Report -

    Report comparing the patient feedback from the boroughs of Ealing, Hounslow, and Hammersmith & Fulham.

  12. GP Patient Experience Annual Report

    Report -

    Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.

  13. Patient Feedback on Online Consultations

    Report -

    This infographic summarises patient feedback on online consultations.

  14. Enter & View Report - Canberra Old Oak Surgery

    Report -

    Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.

  15. Enter & View Report - The New Surgery

    Report -

    Report on our Enter & View visit to The New Surgery in September 2021.

  16. Enter & View Report - Shepherd's Bush Medical Centre

    Report -

    Report on our Enter & View visit to Shepherd's Bush Medical Centre in October 2021.

  17. Enter & View Report - Hammersmith Centre for Health

    Report -

    Report on our Enter & View visit to Hammersmith Centre for Health in October 2021.

  18. Enter & View Report - Fulham Centre for Health

    Report -

    Report on our Enter & View visit to Fulham Centre for Health in October 2021.

  19. BP@Home Patient Evaluation - Emerging Findings

    Report -

    Read the report on Blood Pressure Monitoring @ Home programme that Healthwatch Hammersmith & Fulham co-produced with Healthwatch England and four other local Healthwatches.

  20. Feedback on GP Online Consultations in North West London

    Report -

    Read about people's experiences of GP online consultations in North West London.

  21. Enter & View Report - Dr. Uppal & Partners

    Report -

    Report on our Enter & View visit to Dr. Uppal and Partners in November 2021.

  22. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  23. Patient Experience Report 2021-2022 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.

  24. Patient Experience Report 2022-2023 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.

  25. Patient Experience Report 2022-2023 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.

  26. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.