1. Registering with your GP: understanding your rights

    Advice and Information -

    People have told us they can have problems registering with a GP. This article explains more about your rights and what do to if you are refused the right to register.

  2. Do you need help travelling to NHS services?

    Advice and Information -

    Find out what support is available to help you when travelling to your GP, hospital or other NHS services.

  3. Getting the most out of the virtual health and care experience

    Advice and Information -

    With more and more appointments happening online, we've put together some tips on how to get the most out of the virtual health and care appointments both for patients and health and care professionals.

  4. Patient Experience Report 2020-2021 Quarter 1

    Report -

    Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.

  5. Patient Experience Report 2020-2021 Quarter 2

    Report -

    Read the report on patient feedback we collected between July and September 2020 and the key findings emerging from the data.

  6. Patient Experience Report 2020-2021 Quarter 3

    Report -

    Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.

  7. Access Over the Course of the Pandemic - Community Engagement Report

    Report -

    Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.

  8. Healthwatch Hammersmith & Fulham Annual Report 2020-21

    Report -

    Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.

  9. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  10. Patient Experience Report 2020-2021 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.

  11. Patient Experience Report 2021-2022 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.

  12. Patient Experience Report 2021-2022 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.

  13. Patient Experience Report 2021-2022 Quarter 3

    Report -

    Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.

  14. Patient Experiences by Ethnicity - GP Practices

    Report -

    Report on experiences of GP services by different ethnic groups.

  15. Patient Experience: A Two-year Comparative Analysis of GP Surgeries

    Report -

    Report comparing the patient feedback from the boroughs of Ealing, Hounslow, and Hammersmith & Fulham.

  16. GP Patient Experience Annual Report

    Report -

    Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.

  17. Patient Feedback on Online Consultations

    Report -

    This infographic summarises patient feedback on online consultations.

  18. Enter & View Report - Canberra Old Oak Surgery

    Report -

    Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.

  19. Enter & View Report - The New Surgery

    Report -

    Report on our Enter & View visit to The New Surgery in September 2021.

  20. Enter & View Report - Shepherd's Bush Medical Centre

    Report -

    Report on our Enter & View visit to Shepherd's Bush Medical Centre in October 2021.

  21. Enter & View Report - Hammersmith Centre for Health

    Report -

    Report on our Enter & View visit to Hammersmith Centre for Health in October 2021.

  22. Enter & View Report - Fulham Centre for Health

    Report -

    Report on our Enter & View visit to Fulham Centre for Health in October 2021.

  23. BP@Home Patient Evaluation - Emerging Findings

    Report -

    Read the report on Blood Pressure Monitoring @ Home programme that Healthwatch Hammersmith & Fulham co-produced with Healthwatch England and four other local Healthwatches.

  24. Feedback on GP Online Consultations in North West London

    Report -

    Read about people's experiences of GP online consultations in North West London.

  25. Enter & View Report - Dr. Uppal & Partners

    Report -

    Report on our Enter & View visit to Dr. Uppal and Partners in November 2021.

  26. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  27. Patient Experience Report 2021-2022 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.

  28. What is monkeypox and who can get a vaccine?

    Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.

  29. What is a GP referral and how can you get one?

    Advice and Information -

    When you need specialist NHS support, like hospital tests or treatment, you often need a referral from your GP first. Find out what this includes and what to expect.

  30. Patient Experience Report 2022-2023 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.

  31. Patient Experience Report 2022-2023 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.

  32. Healthwatch H&F Annual Report 2022-23

    Report -

    We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.

  33. Top tips to get the most out of your GP appointment

    Advice and Information -

    Do you struggle to speak to your doctor about your medical concerns? You’re not alone. Take a look at our top tips to make the most out of your GP appointment.