1. What medical support are you entitled to if you’re new to the UK?

    Advice and Information -

    For new arrivals to the UK it can be confusing where to go if you need medical assistance. Here we outline your rights as a refugee, where you can access emergency help and how to register for a GP.

  2. Patient Experience Report 2021-2022 Quarter 3

    Report -

    Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.

  3. Black, Asian and Minority Ethnic Patient Experience Report - Hospitals

    Report -

    Report on hospital experiences of people from different ethnic groups.

  4. Enter & View Report - Charing Cross Hospital Discharge Lounge

    Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in October 2021.

  5. Think you need to go to A&E? Learn how NHS 111 can help you

    Advice and Information -

    The NHS wants to make it easier and safer for patients to get the right treatment when they need it, without waiting a long time to be seen in A&E. Find out what this means for you and your loved ones.

  6. What can you expect when you’re discharged from hospital?

    Advice and Information -

    The usual processes the NHS follows to discharge you from hospital have changed since the start of the coronavirus pandemic. Here’s what you can expect when it’s time to leave hospital.

  7. April is Bowel Cancer Awareness Month

    News -

    People aged 56 and over 60 year olds are encouraged to participate in bowel screening as part of the National Age Extension Campaign for bowel screening.

  8. Lost for words – improving access to healthcare for ethnic minority communities

    News -

    People with little or no English struggle at all points of their healthcare journey. Healthwatch England's new research shines a light on barriers and delays to care they often experience and calls for equal access for all.

  9. British public satisfaction with the NHS lowest in 25 years – Healthwatch England's response

    Blog -

    More people in England, Scotland and Wales are now dissatisfied (41%) with the NHS than are satisfied for the first time since 2002, according to a report from King’s Fund and Nuffield Trust.

  10. Healthwatch England's advice to Government on the NHS objectives for 2022-23

    Blog -

    Using patient feedback from all Healthwatches in England including Healthwatch Hammersmith and Fulham, Healthwatch England has shared with Government the issues that should be included in the objectives for the NHS for the year ahead. Read the recommendations.

  11. Many NHS Trusts not supporting equal access to care for deaf and blind people

    News -

    New research shows that many NHS trusts are not meeting their legal duty to help people with additional communication needs.

  12. Integrated Care Systems come into force today

    News -

    From today, 42 statutory integrated care systems (ICSs) will bring together GPs, hospitals, local authorities, and other partners to plan and deliver health and care services in their area.

  13. Healthwatch H&F Annual Report 2021-22

    Report -

    We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.

  14. Exciting opportunity to help improve patient safety!

    News -

    Become a patient safety partner for Imperial College Healthcare NHS Trust.

  15. Patient Experience Report 2021-2022 Quarter 4

    Report -

    Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.

  16. Enter & View Report - Charing Cross Hospital Discharge Lounge

    Report -

    Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in March 2022.

  17. What is monkeypox and who can get a vaccine?

    Advice and Information -

    Find out the signs and symptoms of monkeypox, what to do if you think you have it and who is eligible for a vaccine.

  18. All children aged 1-9 in London to be offered a dose of polio vaccine

    News -

    North West London NHS to contact parents to offer children aged 1-9 a polio vaccine booster.

  19. Patient Experience Report 2022-2023 Quarter 1

    Report -

    Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.

  20. Patient Experience Report 2022-2023 Quarter 2

    Report -

    Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.

  21. London Ambulance Service Feedback Survey

    News -

    Complete our feedback survey sharing your experiences with the London Ambulance Service in the past 12 months. The survey opens on Thursday 1st December and closes on Wednesday 11th January at 12pm. All entrants will have the chance to win a £50 One4all voucher.