Report -
Read the report on patient feedback we collected between April and June 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback we collected between July and September 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback we collected between October and December 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback of dental services that was collected between July and December 2020 and the key findings emerging from the data.Report -
Read the report on patient feedback of pharmacies that was collected between October and December 2020 and the key findings emerging from the data.Report -
Read our report on local people's attitudes and experiences of the Covid-19 vaccine across the period from December 2020 to March 2021.Report -
Read our report exploring Hammersmith & Fulham residents' views on the digital and remote communication methods with GP services during the COVID-19 pandemic.Report -
Read the annual report for Healthwatch Hammersmith and Fulham to find out how we engaged with local residents about the challenges the Covid-19 pandemic brought to health and social care services.Report -
Read the report on our 'virtual visit' to the local IAPT (Improving Access to Psychological Therapies) service, Back on Track.Report -
Read the report on patient feedback collected between January and March 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between April and June 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between July and September 2021 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between October and December 2021 and the key findings emerging from the data.Report -
Report on hospital experiences of people from different ethnic groups.Report -
Report on experiences of GP services by different ethnic groups.Report -
Report comparing the patient feedback from the boroughs of Ealing, Hounslow, and Hammersmith & Fulham.Report -
Summary of the annual report of the GP services in H&F based on the patient feedback collected between April 2020 and March 2021.Report -
This infographic summarises patient feedback on online consultations.Report -
In-depth research report on how young people feel the pandemic has affected their mental health and how the local help and support services could be improved.Report -
Report on our Enter & View visit to Canberra Old Oak Surgery in September 2021.Report -
Report on our Enter & View visit to The New Surgery in September 2021.Report -
Report on our Enter & View visit to Shepherd's Bush Medical Centre in October 2021.Report -
Report on our Enter & View visit to Hammersmith Centre for Health in October 2021.Report -
Report on our Enter & View visit to Fulham Centre for Health in October 2021.Report -
Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in October 2021.Report -
Find out more about how we collect, process and store data.Report -
Our complaints process outlines how to make a complaint about us and our approach to making sure complaints are resolved.Report -
Find out about how we ensure all policies, processes and decision making within and on behalf of the organisation comply with equality legislation.Report -
Find out about our aims, plans and responsibilities for securing the health and safety of our paid staff and volunteers.Report -
Find out about the statutory right granted to Healthwatch to enter and view premises providing health and social care services within the borough, and how the visits are carried out.Report -
Find out how we ensure confidentiality of sensitive information that we obtain as part of our work.Report -
Find out about our policy of Safeguarding of Children and of Vulnerable Adults.Report -
Read the report on Blood Pressure Monitoring @ Home programme that Healthwatch Hammersmith & Fulham co-produced with Healthwatch England and four other local Healthwatches.Report -
Read about people's experiences of GP online consultations in North West London.Report -
Report on our Enter & View visit to Dr. Uppal and Partners in November 2021.Report -
We are delighted to publish our Annual Report for 2021-22. Read about the work we carried out and the impact we made in the local community.Report -
Read the report on patient feedback collected between January and March 2022 and the key findings emerging from the data.Report -
Report on our two Enter & View visits to the Charing Cross Hospital Discharge Lounge in March 2022.Report -
Read the report on patient feedback collected between April and June 2022 and the key findings emerging from the data.Report -
Read the report on patient feedback collected between July and September 2022 and the key findings emerging from the data.Report -
London Ambulance Service commissioned Healthwatch organisations across London to undertake engagement activities to collect feedback that will contribute to the development of their new strategy. Here you can read the findings from the feedback collected by Healthwatch Hammersmith & Fulham.Report -
We are delighted to publish our Annual Report for 2022-23. Read about the work we carried out throughout the past year and the impact we made in the local community.